领跑软件启动时可能发生的错误及解决方法
软件采用国际级的HASP加密，由此而可能产生的错误列表及解决方法如下（错误提示可能为中文，以下为英文）：
Error code 7 (H0007)
"HASP key not found (H0007)"
This error code might be caused by other HASP dongle protected programs. Please close down all HASP related programs (i.e. EnCase, Smart Mount) and reinstall Intella.
Error code 27 (H0027)
"Terminal services detected, cannot run without a dongle (H0027)"
This error code may be triggered because you are trying to use Intella via a remote desktop connection. Intella will only run via a RDP or terminal session with the dongle in place.
Error code 33 (H0033)
"Unable to access HASP SRM Run-Time Environment (H0033)"
This error code may be triggered if you run AVG antivirus software. It is probably due to AVG incorrectly blocking access to the HASP install. AVG have been contacted by HASP and AVG should have by now removed the false detection and deletion of the HASP installer.
This error code might be caused by other HASP dongle protected programs. Please close down all HASP related programs (i.e. EnCase, Smart Mount) and reinstall Intella.
Error code 27 (H0027)
"Terminal services detected, cannot run without a dongle (H0027)"
This error code may be triggered because you are trying to use Intella via a remote desktop connection. Intella will only run via a RDP or terminal session with the dongle in place.
Error code 33 (H0033)
"Unable to access HASP SRM Run-Time Environment (H0033)"
This error code may be triggered if you run AVG antivirus software. It is probably due to AVG incorrectly blocking access to the HASP install. AVG have been contacted by HASP and AVG should have by now removed the false detection and deletion of the HASP installer.
Solution: If this problem persists, open a Command Prompt and run (as administrator):
<intella-dir>\bin\haspdinst.exe -i -kp
Error code 37 (H0037)
This error code might be caused by other HASP dongle protected programs. Please close down all HASP related programs (i.e. EnCase, Smart Mount) and reinstall Intella.
If this problem persists, open a Command Prompt and run (as administrator):
<intella-dir>bin\haspdinst.exe -i -kp
and restart Intella.
Tip: To open a Command Prompt and run as administrator (in Vista), please select Start > Accessories > Command Prompt. Right click and select "Run as administrator".
If problem persists again, please open a Command Prompt and run (as administrator)
net start hasplms
Error code 41 (H0041)
"Your Intella (trial) license has expired (H0041)"
This code is triggered if your trial license is expired. You can only keep on using Intella with a USB dongle.
Error code 51 (H0051)
"Virtual machine detected, cannot run without a dongle (H0051)"
In order to protext our intellectual property, the evaluation version of Intella WILL NOT run in a virtual machine (VM) environment. A “stand-alone” machine is required. This is only true for the evaluation version. Intella will run in a VM environment using a dongle.
Solution 1. Reconnect the USB dongle to your computer
Solution 2. Install the Intella evaluation version outside a virtual machine
<intella-dir>\bin\haspdinst.exe -i -kp
Error code 37 (H0037)
This error code might be caused by other HASP dongle protected programs. Please close down all HASP related programs (i.e. EnCase, Smart Mount) and reinstall Intella.
If this problem persists, open a Command Prompt and run (as administrator):
<intella-dir>bin\haspdinst.exe -i -kp
and restart Intella.
Tip: To open a Command Prompt and run as administrator (in Vista), please select Start > Accessories > Command Prompt. Right click and select "Run as administrator".
If problem persists again, please open a Command Prompt and run (as administrator)
net start hasplms
Error code 41 (H0041)
"Your Intella (trial) license has expired (H0041)"
This code is triggered if your trial license is expired. You can only keep on using Intella with a USB dongle.
Error code 51 (H0051)
"Virtual machine detected, cannot run without a dongle (H0051)"
In order to protext our intellectual property, the evaluation version of Intella WILL NOT run in a virtual machine (VM) environment. A “stand-alone” machine is required. This is only true for the evaluation version. Intella will run in a VM environment using a dongle.
Solution 1. Reconnect the USB dongle to your computer
Solution 2. Install the Intella evaluation version outside a virtual machine